FAQ's
Do you take custom orders?
Yes! I currently take custom orders for turning a photo into a needlepoint canvas. I offer just the painted canvas or I also offer stitching services for custom photo canvases. Find out more information here.
When do you restock canvases if they are sold out?
As I am chronically ill and paint every canvas myself, I paint the order as it comes in. I do not bulk paint canvases except for wholesale purchasing. The only time a canvas will be listed out of stock is if I need to pause orders to catch up on fulfilling orders.
Do you offer returns or exchanges?
- Due to the custom nature of our products we do not offer returns to exchanges.
Do you have a storefront I can visit?
- We are online only!
When will my order ship?
- Order will be shipped within 2 weeks.
- If it's been 2 weeks since you've placed your order and you haven't received a shipping confirmation, please email me at hello@margeauxwiththeflow.com.
Shipping cost & speed:
- Domestic orders over $150 will have free first class shipping.
- Orders under $150 will be charged for shipping depending on your chosen delivery method. Full price will be displayed at checkout.
- Shipping speed will be based upon the method you chose at checkout.
Can I buy canvases stitched?
At this time the only canvases I offer stitching services for are our custom painted photo canvases.
Do you offer wholesale?
Yes, please email me at hello@margeauxwiththeflow.com to inquire.
At this time I do not do trade shows or trunk shows.